Shipping Policy

Shipping

Our fulfillment team is constantly working hard to get your order to you on time. If your item is in stock, meaning it is not on "pre-order" status, we will fulfill it within 1-2 business days. 

Shipping times

You will receive an email at the time of fulfillment that will include a tracking number. Allow 3-5 business days for your purchased items to arrive from the time of fulfillment. If items do not arrive, check with your local post office with the tracking number included first and send us an email: hola@shopsols.com 

Return / Exchange Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may vary for your exchanged product to reach you or us. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.